CloseBack AI Privacy Policy

Effective date: October 22, 2026CloseBack AI ("we," "us") provides an AI phone receptionist service for roofing companies. This policy explains what information we collect, how we use it, and your choices.Information we collect
When you call a phone line we operate or answer for a business, or contact us through our website, we may collect your name, phone number, email address, property address, the reason for your call, and a recording or summary of the call.How we use it
We use this information to answer your call, schedule appointments, follow up about your request, send confirmations and reminders, and improve our service.Sharing
We do not sell your personal information. We share it only with the roofing company you contacted, with service providers who help us operate (such as phone and software providers), or when required by law.Retention and security
We keep information only as long as needed to provide the service and meet legal obligations, and we use reasonable safeguards to protect it. No system is completely secure.Your choices
You can ask us to access, correct, or delete your information, or to stop contacting you, by emailing [email protected].Changes
We may update this policy and will post the new effective date here.Contact
CloseBack AI, [email protected]